For orders under € 500, the payment of the total is requested in advance. For services and offers of a total of more than € 500, a deposit is required in order to confirm the booking. The balance of the net invoice (after food costs have been accounted for) is during the middle of the week of your events or the day of the event.
Once the services have been agreed and the customer has received an offer, a deposit will be payable by Credit Card or Bank Card.
Only after receipt of the deposit, the reservation becomes binding on the part of Natural Chef Mallorca. Cash payments can only be accepted up to a maximum of € 2,500 including VAT. Natural Chef Mallorca reserves the right to cancel the event or release the deadline for other requests if the customer fails to pay the Deposit on time.
Where the Client cancels a contract up to 15 days before the start of the event, Natural Chef Mallorca will refund all amounts paid by the Client, provided that no costs arising from preparation work or contracts with third parties are incurred by Natural Chef Mallorca. These costs, if any, will be deducted from the deposit paid by the Client after providing the corresponding proof for the expenses.
Where an event is canceled up to 14 days before the start of the event, Natural Chef Mallorca reserves the right to hold 50% of the net Invoice to cover the expenses incurred in relation to the purchase of products and supplies.
Where an event is canceled within 3 days or less of the scheduled event date the Client shall remain liable to pay 100% of the total cost.
Natural Chef Mallorca | Private Chef Service Mallorca